Shipping & Returns

Shipping and Returns Policy

At Phase Array, we are committed to ensuring that your shopping experience is smooth and efficient. Please take a moment to review our Shipping and Returns Policy.

Shipping

• Processing Time: Once your order is placed, please allow 2 business days for processing. During this period, we carefully prepare your items for shipment.

• Standard Shipping: After processing, standard shipping will typically take 3-5 business days for delivery within the UK.

• Next Day Shipping: We also offer UK Next Day Delivery. Orders processed with this option should arrive within 1-3 business days, depending on your location and the courier service.

• Shipping Costs: Shipping costs will be calculated at checkout based on the size, weight, and destination of your order.

• Delivery Notifications: You will receive a confirmation email with tracking details once your order has been shipped.

Returns Policy

At this time, Phase Array is unable to facilitate returns for any purchases. We encourage you to carefully review all product details and sizing information before placing your order. If you have any questions or concerns about your purchase, please reach out to our customer service team at phasearray@outlook.com before completing your purchase, and we will be happy to assist you.

Damaged or Faulty Items

If your item arrives damaged or faulty, please contact us within 14 days of receiving your order at phasearray@outlook.com. We will work with you to resolve the issue as quickly as possible, either through a replacement or another appropriate solution.

By placing an order with Phase Array, you agree to the terms set forth in this Shipping and Returns Policy. Thank you for your understanding and for shopping with us!